Job Posting - The Doctors Company

Patient Safety Risk Manager

Remote - Baltimore Maryland

Job Description:

The Doctors Company has an opportunity for a Patient Safety Risk Manager in our Northeast Region. While this role is a remote position, the successful candidate will need to be in the central to eastern Pennsylvania or northern Maryland area. The ideal candidate has experience working with complex healthcare systems and physicians' offices, has in-depth knowledge of patient safety/risk management concepts, is comfortable interacting with senior leadership positions, and is familiar with professional standards and regulations.

Responsibilities Member Service Responds to members’ questions Provides consultation to members regarding risk management and quality improvement solutions (phone/e-mail communications or in-person discussions)Provides, directs, and assists members with available resources, including tool kits, data analytics analysis, articles, self-assessment tools, etc. Delivers solution-focused risk management, quality improvement and patient safety consultation to members in a cost-effective manner. Develops and presents live and web-based Continuing Medical Education (CME) and non-CME training. Provides Patient Safety/Risk Management services and documents activity. Develops service plans for large accounts including documentation and system entry. Participates and contributes to Underwriting and Claims Reviews and Roundtable meetings. Proactively identifies risk alert topics and notifies members as appropriate for their clinical specialty.

Regional Plan Development Provides input to regional implementation plans Relationship Development/Business Development. Identifies and shares new business opportunities with the account team. Participates and contributes to analysis of submissions and presentations to new business opportunities. Develops account relationships with large accounts including the development and implementation of service plans. Develops relationships with the direct sales team and independent agents to assist where needed in the production and retention of business. Risk Identification and Solutions Works with Underwriting and Claims to analyze and provide solutions for accounts with loss ratios exceeding expected performance. Supports the development of general service plans using closed claims data that address specific physician specialties, entity types, healthcare procedures, patient comorbidities, patient diagnoses, and other factors that contribute to patient injury. Gathers risk data (e.g. account-level, specialty comparison) and shares with account team members for risk analyses and solutions. Identifies requested training trends and shares with management to develop articles and on-line training.

Technical Knowledge and Professional Development Completes required training and maintains proficiency in the use of identified Patient Safety/Risk Management tools and products. Maintains professional training and certifications through continuing education and training. Develops and maintains proficiency in the use of data analytics, benchmarking and data driven solutions for large and standard accounts. Shares observations and ideas for products/services with Patient Safety Department leaders learned from experiences in communicating with office practice managers and members.

Other Duties as Assigned Participates in identified projects and tasks as assigned Under TDC Group's COVID-19 Workplace Safety Policy, all vaccinated employees, including those temporarily working from home or designated as full-time telecommuters, will be required to show visual proof of vaccination. Employees who are not vaccinated, do not provide proof of vaccination, or have an approved exemption must submit a weekly negative COVID test starting the first shift working on or after December 6, 2021. If your position requires that you be vaccinated, for example working in medical environments that require immunization, weekly testing is not an option. Upon hire into a TDC Group position, you will be provided detailed instructions on how to comply with this policy including access to the COVID vaccination at no cost.

About The Doctors Company The Doctors Company is the nation’s largest physician-owned medical malpractice insurer. Founded and led by physicians, we are committed to advancing, protecting, and rewarding the practice of good medicine. The Doctors Company is proud to be Certified™ by Great Place to Work®. Requirements: Bachelor’s degree, with a strong preference in Nursing or related clinical fields. Certified Professional in Healthcare Risk Management (CPHRM) required within one year of hire. Five (5) years’ experience in healthcare or insurance risk management. Excellent communication/presentation and organization/planning skills. Working knowledge of health care quality improvement design, tools, and processes. Ability to identify patient safety/risk management (PS/RM) needs and develop needed programs.

How To Apply: Please apply at